GSB App — Download and Install in Tanzania

Beginning your journey with the GSB app in Tanzania is easy. Here is a step-by-step explanation of how you can download, install, and activate the app on Android or iPhone, with the help of either Google Play or the App Store. The process will take no more than a few minutes!

Download the GSB App

There are two official ways of obtaining the GSB app for Android and only one way to get it on an iPhone.

• Android: There are two ways to get the GSB android app. One can download the application from Google Play Store by searching “GSB”. The other way is to download the GSB APK from the official help page on help.gsb.co.tz/download-app. This download will come in handy where the Play Store is unavailable. It is always important to download from the official page.
• iOS: The ios app for GSB is available on the Apple App Store. Users can download it using the same method they would to download any other app by searching “GSB” on the App Store.

Regardless of the platform being used, the GSB app is easily downloadable via an official source.

Installing the Android APK

For those who prefer to download the GSB APK than through Google Play, they should do the following:

Step 1 – The user should access help.gsb.co.tz/download-app through their android device and click on the download link. Wait for the file to get saved on your device.

Step 2 – Allow the installation from unknown sources through the settings menu in the Security (or Apps & Notifications on newer Android versions). 

Step 3 – The user should open the APK file from the downloads directory through the file manager.

Step 4 – Tap Install on Android. This will prompt you to install the permissions. 

Step 5 – Open the app. After completing the installation process, you will need to click Open or find a GSB mobile app from your home screen. 

Step 6 – Log in using your account details.

Revert back to any security settings changed, if preferred.

Installing on iPhone (iOS)

Steps involved in installation of the GSB app on iPhones do not involve any special settings:

1. Launch the App Store from the iPhone or iPad.
2. Access the Search tab and enter “GSB.”
3. Search for the right application and click Get.
4. Use Face ID, Touch ID or Apple ID password during the authentication stage.
5. Wait until the application installs – you’ll see the app icon on the home screen.
6. Tap the icon and launch the app; enter your login credentials for access.

First Login and Deposit

Once you have downloaded the GSB app, open it and enter your phone and password on the login page. If you do not have an existing account, then click on the register link available on the same login page to create your account.

After logging into the application, depositing funds using mobile money is done completely through the app. Proceed to select the Deposit page from either the main page or account page. Choose mobile money as the payment option, which can be either M-Pesa or Airtel Money in Tanzania. Fill in the amount of deposit and proceed to authorize the payment from the mobile wallet. The deposit will take effect in the account after a few minutes.

Keeping the App Updated

Updating the GSB mobile application will make sure that you have access to the newest features and security updates. Sometimes, using an outdated version may result in login or loading problems.

• Google Play users: Open the Play Store, search for GSB, and tap Update if one is available. Enabling auto-updates for the app removes the need to check manually.
• APK users: Revisit help.gsb.co.tz/download-app periodically to check whether a newer GSB APK version has been released. Download and install it following the same steps used during the initial install – there is no need to uninstall the existing version first.
• iOS users: Updates appear in the App Store under the Updates tab or the account profile page.

FAQ